I came up through graphic and visual design, moved into web and interaction work, and have spent the last stretch of my career on complex digital products: AI/ML, enterprise SaaS, healthcare, financial research, geospatial and federal platforms. The through-line has never been a medium. It's been the same problem in different clothing: a system that is genuinely complicated, and a person who needs to make a confident decision inside it.
That's what pulled me into leadership. At S&P Global I built and ran a 12–13 person design organization for AI and NLP products, and found that the leverage of setting direction, hiring well and protecting a quality bar compounds in a way individual output can't. It's also what keeps me hands-on: I still design, still prototype in React and Python, and still believe the fastest way to resolve a debate about an AI interaction is to build the thing and use it.
Most of the domains I've worked in are high-stakes and regulated: healthcare claims, financial research, defense platforms. In those places a design decision is a trust decision. That's the work I want.